Welcome to Whinpark Medical Centre

We provide comprehensive NHS primary care services to help you manage your health and well-being.

Our aim is to provide a high quality, caring and personal healthcare service to our whole patient population by:

  • Putting our patients at the centre of what we do
  • Having a highly qualified and trained multi-professional integrated primary Healthcare Team
  • Offering our services in a safe, supportive and suitably equipped environment, using technological advances in healthcare systems for our patient’s benefit.

Due to cases of COVID -19 growing again we are asking that you attend any arranged appointments in the surgery at the time of your appointment and not earlier. We are trying to reduce the amount of patients in our waiting rooms at one time so you may be asked to wait outside, please ensure you are prepared for this by bringing a jacket etc . We also ask that you attend alone where possible and children and those who require carers only bring only 1 additional person anyone else will be asked to wait outside. We are trying our hardest to keep the practice doors open and the practice as accessible as possible while ensuring that we are working safely and following guidelines in this difficult time. We really appreciate you understanding and support.

We are delighted to have started our COVID19 Vaccination Clinics.

GPs have been asked to provide vaccines for those aged 80 and over, moving on to those aged 75 – 79 and then those who are shielding.   

You can find out more about the priority groups by clicking here

All other groups will be offered appointments via Health Board run services by letter.

The delivery of the vaccine is in small batches and we are not certain when these will arrive. As soon as we have supplies of vaccine our team will contact you to arrange an appointment. 

There is no need for you to contact the practice as we will be in touch with those eligible.  If you have any questions about the COVID Vaccine, please visit NHS Inform by clicking here, or call the national helpline 0800 030 8013 which is open from 8am to 8pm, seven days a week

News & Announcements

person injecting someone on his arm

Flu Vaccinations 2020

Your questions answered Who should get a flu vaccine Am I eligible for a free flu vaccine? These groups are

peope sitting around table

Staff Training

We will be closed at 12.00pm for staff training every first Thursday of the month for 1 hour.

Public Holidays

Local Public Holidays The Practice will be closed on the following days:

Know who to turn to for your healthcare

We want to help you get the right medical assistance when you’re ill, injured or have a long term condition. Going directly to the person with the appropriate skills is important. This can help you to a speedier recovery and makes sure all NHS services are run efficiently.

Pharmacist

When you need healthcare advice or help with medicines

Optician

Sudden loss of vision. Blurred vision. Painful or red eyes?

Dentist

When your mouth or teeth need urgent attention

NHS Out-of-hours

When your GP and local pharmacy are closed

Minor Injuries Unit

When you need urgent care for a minor injury, burn or fracture

Accident & Emergency

When an illness or injury is serious or life-threatening

Local support

Housing, health & much more

Self-help

Assess your own symptoms

Services directory

Find a local health service

Alert

Coronavirus Update

We ask that you do not come to the surgery unless you have a pre arranged appointment with one of our clinicians. At the moment we are still unable to offer routine face to face appointments however we are able to offer phone appointments for on- going, routine issues. Please note that you may have to wait a few days, especially to speak to a specific doctor.

If you require urgent medical advice please call the surgery at 8am to arrange a call back from the GP that day. Our reception team will ask for a brief description of your symptoms this is so we can prioritise those with more urgent need. They may also direct you to another clinician or your local pharmacy who may be able to deal with your issue quicker and appropriately.

All GP and physio appointments will be triaged via telephone and you may be asked to email in pictures or arrange a face to face or video consultation, Please use the link below if you are given a video consultation.

Our nurses and health care assistant’s are now able to offer most services so please call the surgery to arrange an appointment if you had your appointment cancelled or postponed due to the outbreak.

Please do not attend surgery for any reason if you have any coronavirus related symptoms instead call 111 for advice.

Finally we do ask that if you need to attend the surgery you wear a face covering unless exempt. Our reception team will ask you to wear one please follow the instructions given by them. Those who do not comply may be asked to leave.

Please use the below link if you have a video consultation

Visit NHS Inform for the latest guidance on coronavirus COVID-19, including symptom checker, self-care and social distancing.

If you have severe COVID-19 symptoms and need further advice call NHS 24 on 111not the surgery.

Isolation Notes are available online from NHS 111, if you are self-isolating and need a note for your employer.

Further information and guidance available from the Scottish Government – Coronavirus in Scotland.