Surgery Times
Telephones are manned between 8.00am and 6.00pm Monday to Friday. A range of 10 minute consultations is offered.
OUT OF HOURS SERVICE - 455 7999/08454 24 24 24
www.nhs24.com
Out-of-hours service
is covered in Lothian by NHS 24 which is a 24 hour telephone nurse consultation
and health information service. NHS 24 is integrated with NHS Lothian's out-of-hours
services, the Scottish Ambulance Service, plus local accident and emergency departments
across Lothian and can pass patient information directly to these services.
If a medical problem arises between the hours of 6.00pm to 8.00am weekdays or
at the weekend between 6.00pm on a Friday to 8.00am on a Monday morning and you
feel it will not wait until normal hours, you should telephone Whinpark Medical
Centre (have a pen ready as the answerphone will give you the out of hours number)
or NHS 24 direct. The staff on duty will give advice, arrange to see you at one
of the out-of-hours centres or arrange a home visit as appropriate. NHS 24 is
also available throughout the day for general medical advice.
MEDICAL EMERGENCIES - 443 2397
In the event of an acute medical emergency, ie one which is a matter of life
or death only, please phone (0131) 443 2397. This is a dedicated phone line which
will be answered immediately and should not be used under any other circumstances.
DISABLED
ACCESS
Whinpark Medical Centre has easy access for wheelchairs and there are no steps. There are two designated bays in the car park for the use of disabled patients. All surgeries are on the ground floor and there is a disabled toilet. There is also a nappy changing area. A loop system is available for use if you are hearing impaired.
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