Surgery Times

OUT OF HOURS SERVICE - 455 7999/08454 24 24 24

www.nhs24.com

Out-of-hours service is covered in Lothian by NHS 24 which is a 24 hour telephone nurse consultation and health information service. NHS 24 is integrated with NHS Lothian's out-of-hours services, the Scottish Ambulance Service, plus local accident and emergency departments across Lothian and can pass patient information directly to these services.

If a medical problem arises between the hours of 6.00pm to 8.00am weekdays or at the weekend between 6.00pm on a Friday to 8.00am on a Monday morning and you feel it will not wait until normal hours, you should telephone Whinpark Medical Centre (have a pen ready as the answerphone will give you the out of hours number) or NHS 24 direct. The staff on duty will give advice, arrange to see you at one of the out-of-hours centres or arrange a home visit as appropriate. NHS 24 is also available throughout the day for general medical advice.

DISABLED ACCESS

Whinpark Medical Centre has easy access for wheelchairs and there are no steps. There are two designated bays in the car park for the use of disabled patients. All surgeries are on the ground floor and there is a disabled toilet. There is also a nappy changing area. A loop system is available for use if you are hearing impaired.